FAQ - Printing
Why do we have to pay for printing?
Your tuition covers a certain amount of printing; the cost of additional printing is the responsibility of the student.
How many pages do I get in my account?
Each student starts with $12.50. Depending if the page is in color or black/white or if it is a duplex page will determine cost. (See "How much does each page cost" below.)
How will I know when my printing account is getting low?
You can check your balance by going to http://papercut.fox.uwc.edu:9191. This will ONLY work if you are on campus. For more information on papercut please view our PaperCut Tutorial
How do I purchase more pages?
Please stop at the Business Services Office to purchase credit for more pages before your account becomes depleted.
How much does each page cost?
The campus uses the industry standard to determine our printer costs. The current standard is $0.05 per black and white page and $0.10 per color page. Also, a 20% discount is applied to duplex (2 sided) print jobs.
Where does my money go?
Your money will go back into the budget that pays for the printer maintenance and supplies.
How does the print monitoring software work?
The print monitoring software watches all print jobs as they come through and will deduct the appropriate pages from each user’s account.
How can I make sure my print jobs are correct without sending a
It’s a good idea to familiarize yourself with the “Print Preview” option. You can
access “Print Preview” by clicking the File menu, then Print Preview in most applications. This will allow you to view an image of your pages before you send them to the printer.
What if I deplete my account on a weeknight or weekend?
It is your responsibility to monitor your account and to purchase more pages at the Business Office when you see it is getting low. However, if for some reason you cannot, such as the Business Office is closed, stop down at the IIT Helpdesk for assistance. The Helpdesk will assist you in printing your document if it is urgent/important.
What happens if a printer malfunctions (paper jam, toner runs out,
etc.), deducts from my account, but I don’t receive my printout?
Printers do malfunction from time to time, but if you get an unusable printout for any reason, please bring the questionable pages to the IIT Helpdesk and we will inspect them for a possible account credit. Otherwise we will assume the print was successful.
I printed from Scientific Notebook and some blank pages came out.
What do I do?
This is a known issue with Scientific Notebook and all students have been informed about it in their appropriate class. Please make sure to use the print preview feature before printing and only print the pages that have the data you need. If you print the blank pages you still use the paper and your account will be charged. Your account will not be credited back for this error.